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Subscription terms

The subscription sends you one month of the routine every month with 10 percent off. Here are all the rules, including the ones worth reading before you subscribe.

Ten botanical actives

1. What it includes and what it costs

What arrives each month4 serum ampoules of 5 ml and 1 microinfusion microneedle
Price$269 USD a month, with 10 percent off the price of the 1 month package
ShippingIncluded, to your address
FrequencyOne shipment every month, with automatic renewal
Minimum commitmentNone, except the first charge described in point 3

2. How it is charged

When you subscribe the first charge is made immediately. From then on, the subscription renews automatically every month and the charge is made without needing any additional authorisation from you, with the same payment method you registered.

The price in force is the one published on the site at the moment of each renewal. If we change the price, we tell you by email before it applies, and you can cancel at no cost before the next charge date.

3. The first charge

The first subscription charge is final: it is not canceled and it is not refunded. By subscribing you confirm that you understand and accept this.

If you prefer not to commit to that condition, buy the 1 month package as a one off purchase. It costs $299 USD, brings exactly the same thing and you can cancel it before your order leaves. Bear in mind that this single purchase is the only one without a results guarantee.

4. How to cancel

You can cancel from the second charge onwards, at any time, from your account. The cancellation takes effect for the charges that follow.

Cancelling on time is your responsibility. If you do not cancel before the date of the next charge, that charge is made for the full amount, it is final and it is not refunded retroactively. We recommend noting your renewal date in the calendar on the day you subscribe.

If you have any trouble cancelling from your account, write to us on WhatsApp at +52 55 4162 0093 before the charge date and we sort it out.

5. If a charge does not go through

If a renewal charge is declined, we can try again or suspend the subscription. We tell you by email in either case. As long as the charge is not confirmed, that month’s shipment does not go out.

6. Shipping, guarantee and returns

Each subscription shipment takes as long as any order: 21 days. It is worth bearing in mind, because the first shipment does not arrive in the same month you subscribe.

The subscription is covered by the 120 day results guarantee. It is a package in its own right: what changes is that the product is sent to you one month at a time instead of all at once. The 120 days run from your first delivery, and the same weekly record conditions apply. See the guarantee

What does apply to each subscription shipment: if it arrives damaged, incomplete or wrong, we replace it at no cost. See exchanges and returns

7. Changes to these terms

We may update these terms. The version in force is always the one published on this page, with its last updated date. If the change is significant, we tell you by email before it applies to your next renewal.

These terms complement the Terms and conditions and the Privacy notice.

Last updated: 29 August 2026. Questions about your subscription: WhatsApp +52 55 4162 0093 or [email protected].

Routines kept up

In each image, the before is on the left and the after on the right. They are records from people who kept the routine up for several months.

Scalp of Cassia Nascimento before starting the routine and after 6 months Before After
Cassia Nascimento, Brazil, 6 months of the routine
Scalp of Valeria Quiroga before starting the routine and after 6 months Before After
Valeria Quiroga, Argentina, 6 months of the routine
Scalp of Octavia Solís before starting the routine and after 6 months Before After
Octavia Solís, Costa Rica, 6 months of the routine

See all the records

Monthly delivery of the TricoViva hair kit